Guitar master BERTH, who has created hundreds of millions of views for YouTube, reports that YouTube isn't capable of sending him a letter to verify his new address.
It's a scandal. One of the biggest (and fastest) guitar players on YouTube, who has a huge audience, and is very successfully collaborating with other YouTubers, creating even more views on other channels, has moved. Now, when you move house, you basically tell your new home address to let's say your bank, and that's it, you can still access your money.
But not with YouTube. According to BERNTH's report, he has provided his new address to YouTube, but they weren't capable of sending him a letter with a verification code for his YouTube account. He requested a resend, three times, and received nothing.
Now YouTube shut down one of his channels, and he's worried about his main channel with 1.52 million subscribers.
Let that sink in: One of the biggest tech companies in the world isn't capable of properly checking an address and sending a letter. Probably the most fundamental process of any administrative contact with a person. In this case, a user that has provided almost 400 million views for them.
Probably because some sort of AI is handling these kinds of issues. Some stupid bot can't read a certain address - and, bang, you're dead.
Is that it? Is that what we invest our time and passion in? Is that the future we want, with algorithm-driven chats, phones, cars, search engines, etc.? Well, you decide, when you choose your next chat, phone, car, search engine.
Big respect to BERNTH for not forgetting about the huge benefits he got from YouTube. Yes, it's true. We got, and get, a lot from YouTube. One must not forget that it's a tool, not a personal relationship. Which, of course, is the sad part: There seems to be no person behind YouTube, it's just this algorithm that has no responsibility or empathy.
From a human perspective, it's just scandalous that a big company seems to be driving away important members of the community, for the simplest, sometimes most random reasons a human would easily be able to fix in just minutes, maybe seconds.
But then, of course, there are alternatives to YouTube and likes of it. "AI-free" is slowly, but steadily, becoming a sign of quality. It remains to be seen how YouTube, Google, etc. will handle this evolution, and how "AI-free" will keep up.
https://www.youtube.com/watch?v=uXwGHSPfBp4